Terms & conditions.

The short version

This summary is here to help you read the terms. It doesn't replace them; the full terms below apply.

• You must be 18 or over to have a GOLSZ account or pay for one.
• GOLSZ is a tool, not an agent. We don't represent you, and we can't promise a trial, a place, a scholarship, a contract or any other result.
• Scout is AI and can be wrong. Check anything important — names, contacts, deadlines, eligibility rules, training advice — before you rely on it.
• You are responsible for what you post, and for your dealings with anyone you contact or meet through GOLSZ. Never send money to someone who promises a trial or a place.
• Paid plans renew every month until you cancel. Cancelling stops the next renewal, and you keep paid access until the end of the period you've paid for.
• Our liability is limited as far as the law allows (section 21). Nothing here takes away rights the law gives you as a consumer.

1. About these terms

These terms and conditions ("terms") are a legally binding agreement between you and GOLSZ ("GOLSZ", "we", "us"), operated from Montreal, Québec, Canada. They apply to the GOLSZ app, the golsz.com website, shared Passport links, and any other service we provide that links to them (together, "GOLSZ"). Our Privacy policy explains how we handle personal information and forms part of these terms.

By creating an account, starting a paid plan, or otherwise using GOLSZ, you confirm that you have read and agree to these terms. If you don't agree, please don't use GOLSZ.

[Legal review advised] the full registered legal name and address of the business that operates GOLSZ should be inserted here. Québec's Consumer Protection Act requires a merchant contracting at a distance to identify itself this way.

2. What GOLSZ is — and what it is not

GOLSZ is a software platform for athletes. It includes an athlete profile (the "Passport"), an AI assistant ("Scout") that gives general guidance and recommendations, and planning tools for tracking development goals and recruiting outreach, with paid plans that raise usage limits and unlock features. Features may be added, changed, paused or removed over time (see section 19).

GOLSZ is not:

• a sports agent, intermediary, recruiter, scout, talent agency or placement service. We don't represent you, negotiate for you, or put you forward to any club, school or team;
• a club, school, university, league, governing body or employer, or a party to any agreement you make with one; or
• a provider of medical, physiotherapy, nutrition, legal, financial, tax, immigration or eligibility advice.

We do not promise any result. Using GOLSZ, following Scout's suggestions, completing a plan, or contacting the people and organisations it helps you identify does not guarantee a trial, selection, roster place, scholarship, contract, transfer, sponsorship, visa or any other outcome. Those decisions are made by third parties we don't control.

3. Who can use GOLSZ — adults only

You must be 18 or older to create a GOLSZ account, agree to these terms, or pay for a subscription. GOLSZ does not sell to children and does not enter into agreements with them. If you are under 18, you may not create or control an account. By creating an account you confirm that you are 18 or older and that the date of birth you give is true. If we have reason to believe an account belongs to someone under 18, we may suspend or close it.

Managed profiles for athletes under 18 are not currently offered. As of 20 September 2026 GOLSZ is for athletes aged 18 and over who hold their own account. The parent- or guardian-managed profile described in earlier versions of these terms has been withdrawn: the app's sign-up refuses a date of birth under 18, and the account-creation endpoint that created managed profiles refuses every request. Giving a false date of birth to get past that check breaks these terms, and we will close any account we find belongs to someone under 18.

If your account was used before 20 September 2026 to create a profile for an athlete under 18, you are the account holder for that profile: you are bound by these terms for it, you are responsible for the information on it and for everything done with it, you are the only party who can be charged for it, and you can delete it at any time.

[Legal review advised] if managed profiles are reintroduced, the clauses governing them — account-holder responsibility, the consent declaration, and deletion rights — need to be restored and reviewed before that happens, not after.

If you are creating or managing an account on behalf of a club, agency or other organisation, you confirm you are 18 or over and have the authority to bind it to these terms.

4. Your account

• Give accurate, current information and keep it up to date — including your name, your date of birth, and any results, statistics, measurements, history or affiliations on your Passport.
• Keep your password secure and don't share your account. You are responsible for everything done through your account.
• One person per account. Don't create an account for someone else, or more than one account for yourself to get around plan limits or an enforcement action.
• Tell us straight away at hello@golsz.com if you think someone else has accessed your account.

5. Plans, billing and cancellation

GOLSZ offers four tiers — Free, Basic, Pro and Elite. Basic, Pro and Elite are monthly subscriptions, billed through our payment processor, Stripe, in Canadian dollars (CAD), US dollars (USD) or euro (EUR). Which one you see is based on where you open the app, and you can change it yourself before subscribing. What each tier includes, and its price, is shown on the GOLSZ homepage and in the app before you subscribe. At checkout, Stripe may additionally offer to charge you in your own local currency at its exchange rate; the amount and currency are always shown to you on the payment page before you confirm, and you can switch back to the currency GOLSZ quoted. Any applicable taxes are shown at checkout. Payment is processed and stored entirely by Stripe — GOLSZ never receives your full card details.

Automatic renewal. Subscriptions are sold to, and charged to, the adult account holder only. A paid plan renews automatically every month, and you authorise us, through Stripe, to charge your payment method at each renewal until you cancel.

Cancelling. You can cancel at any time by emailing hello@golsz.com from the address on your account; we'll cancel the subscription and confirm in writing. Where Settings offers Manage billing, it opens Stripe's billing portal, where you can cancel yourself. Cancelling stops the next renewal: your paid features stay active until the end of the period you have already paid for, and the account then moves to the Free plan.

Usage limits. Each tier comes with limits, such as a daily number of Scout questions. Fair-use and abuse-prevention limits apply on every tier, including paid ones.

Price changes. We may change the price of a paid plan. We'll tell you at least 30 days before a new price applies to your subscription, and you can cancel before it takes effect if you don't want to continue.

6. Refunds

Except where the law requires otherwise (see below), payments are non-refundable, and we don't give refunds or credits for part of a billing period, for features you didn't use, or for a period in which you didn't use GOLSZ.

Consumers in the EU, EEA and UK. If you live in the EU, EEA or UK and subscribe as a consumer, you have a legal right to withdraw from a new subscription within 14 days of starting it, without giving a reason. Because a paid plan starts working as soon as you subscribe, you ask us to begin providing it during those 14 days; if you then withdraw, we'll refund what you paid minus an amount proportionate to the time you had the paid plan. To withdraw, email hello@golsz.com within the 14 days. [Legal review advised] the express request and acknowledgement that the withdrawal rules require may need to be captured at checkout, not only stated here.

Your other rights. Nothing in these terms takes away a right to cancel, a refund, or any other remedy that the consumer-protection law where you live gives you and that can't be waived by contract — including under Québec's Consumer Protection Act.

If we end your paid plan for a reason other than your breach of these terms — for example because we discontinue it — we'll refund the unused part of the period you've paid for.

7. Payment failures

If a renewal payment fails, we may flag your account and ask you to update your payment method; we don't cut off access on the first failed charge, since card issuers and Stripe's own retry process often resolve this automatically. If payment ultimately cannot be collected and Stripe closes out the subscription, your account reverts to the Free plan.

8. Scout, the AI assistant

Scout gives AI-generated guidance and information about athletic development and recruiting. Its replies are produced by third-party AI models and may draw on web search. Like any AI system, Scout can be wrong: it can produce information that is incomplete, out of date or entirely made up — including the names of clubs, schools, coaches, scouts and contacts, email addresses, dates and deadlines, statistics, benchmarks, costs, and what eligibility or recruiting rules say — and present it confidently.

• Scout's output is general information. It is not professional advice, and it is not a statement of fact by GOLSZ.
• Check anything that matters against an authoritative source before you rely on it or act on it.
• You decide what to do with Scout's suggestions and you are responsible for what you do — including any message or outreach you send, and who you send it to.
• Scout answers many people, and may give similar answers to others. You don't acquire exclusive rights in its replies.
• Don't share anything with Scout that you aren't comfortable having processed as described in our Privacy policy.

Scout's availability depends on third-party providers, and its use is limited by your plan and by abuse-prevention limits that apply regardless of plan.

9. Health, training and injury risk

Development plans, goals, drills, workloads, benchmarks and any other training or physical suggestions on GOLSZ — whether written by Scout or shown in the app — are general information. They are not medical advice, and they are not tailored to your health, fitness, injury history or medical conditions.

• Talk to a doctor or another qualified professional before starting or changing a training programme, especially if you have an injury, illness or other condition, or haven't trained for a while.
• Stop and get medical help if you feel pain, dizziness, shortness of breath or any other warning sign.
• Sport and training carry an inherent risk of injury. You choose what training, trials, camps, showcases and other activities you take part in, and you take part at your own risk.

GOLSZ doesn't supervise, organise or control any training or activity you do and, to the extent the law allows, isn't responsible for injury or loss arising from it. This doesn't limit our liability for injury caused by our own fault (see section 21).

10. Recruiting and eligibility rules

Athletic programmes and sports bodies — including the NCAA, NAIA, NJCAA, U SPORTS, the CCAA, national federations, leagues, and FIFA and its member associations — have rules on amateurism, eligibility, recruiting contact, agents and representation, and transfers. Breaking them can cost an athlete their eligibility.

You are responsible for knowing and following every rule that applies to you. GOLSZ doesn't check whether your use of GOLSZ, or anything you do because of it, complies with those rules, and Scout's description of any rule may be wrong or out of date. Before acting, confirm with the relevant body or your school's compliance office.

11. Other people, opportunities and dealings off GOLSZ

GOLSZ doesn't screen users, and doesn't verify the identity, age, credentials, affiliations or claims of the people you find or contact through it, or of the clubs, schools, coaches, scouts, agents, events and opportunities that Scout or the app may mention. Where a profile shows a verification badge, it reflects only the limited check described in the app, made at a particular time — it isn't an endorsement, or a guarantee of who someone is or how they will behave.

Any contact, agreement, payment or meeting between you and anyone else — on GOLSZ or off it — is solely between you and them. GOLSZ isn't a party to it, doesn't supervise it, and isn't responsible for anyone else's conduct, statements, content or obligations.

Protect yourself:

• Never send money to someone who promises a trial, a place, a scholarship, a contract or representation in return. Research the organisation independently, through its official website or contact details.
• Never share your passwords, payment details or identity documents with someone you met through GOLSZ.
• Meet in a public place, tell someone where you are going, and bring someone you trust.
• Report anyone who behaves suspiciously (see section 15).

To the extent the law allows, you release GOLSZ from claims arising from disputes between you and other users or third parties. This doesn't release GOLSZ from liability for its own acts.

12. Sharing your Passport

If you create a share link for your Passport, anyone who has the link can view the information you've chosen to show, without a GOLSZ account and without agreeing to these terms. They may copy, screenshot or forward it, and we can't control what they do with it. You can revoke a share link at any time, which stops it working, but we can't recall copies that others have already made. Only share what you're comfortable with others keeping.

13. Your content

You keep ownership of the profile information, photos, videos, links, posts, messages and other content you submit to GOLSZ ("your content").

You give GOLSZ a worldwide, non-exclusive, royalty-free licence to host, store, copy, process, adapt (for example, resize or reformat), transmit and display your content, and to have our service providers do so on our behalf, solely to operate, secure and provide GOLSZ — for example, showing your Passport to people you share it with, or giving Scout the context it needs to answer your questions. This licence ends when you delete the content or your account, except for copies kept in backups for a limited time, records we must keep by law or for safety (see our Privacy policy), and content others have already received through a share link.

You confirm that you own your content or have the rights needed to grant this licence; that it's accurate — your results, statistics, measurements, history and affiliations are true; and that it doesn't break the law or anyone else's rights, including the image, privacy and copyright rights of other people shown in it. You are responsible for your content. We don't endorse it, and we may remove it if we believe it breaks these terms or the law.

If you send us feedback or suggestions, we may use them without any obligation to you.

14. Rules of conduct

You agree not to use GOLSZ to:

• give false information about your age, identity, credentials, affiliations, results or athletic history, or impersonate anyone;
• harass, bully, threaten, intimidate, defame or discriminate against anyone, or post hateful, violent, sexual or otherwise inappropriate content;
• post or seek any content that sexualises or endangers a minor. We have zero tolerance for this, and we report it to the authorities as the law requires;
• run scams, post fake opportunities, or ask anyone for money in return for a trial, place, scholarship, contract or representation;
• post content you don't have the right to share, or someone else's personal information without their permission;
• send spam or unsolicited commercial messages, or recruit users for another service;
• scrape, crawl, harvest or bulk-download data from GOLSZ, or access it by automated means — including sending scripted or automated requests to Scout — except through features we provide for that purpose;
• get around plan limits, usage limits, rate limits, moderation, security or any access control, or probe, scan or test GOLSZ's security without our written permission;
• copy, reverse-engineer, decompile or resell GOLSZ or Scout, sell access to your account, or use GOLSZ to build a competing product or to train an AI model;
• upload malware, or anything designed to disrupt, damage or overload GOLSZ; or
• break any law or anyone else's rights.

15. Moderation, reports and appeals

We use automated checks and human review to keep GOLSZ safe. If we reasonably believe content or an account breaks these terms, puts anyone at risk, or exposes GOLSZ or others to legal liability, we may remove or refuse content, limit features, or suspend or close the account — with notice where practical, and without notice where we need to act quickly for safety or legal reasons. We may preserve information and share it with law enforcement or other authorities where the law requires it, or where we believe in good faith that it's necessary to protect someone's safety.

You can report content or accounts you believe break these terms using the reporting options in the app where they're available, or by emailing hello@golsz.com. If your content is removed, your account is restricted, or a verification request is denied, you can submit an appeal for review. We aim to review reports and appeals promptly but don't guarantee a specific timeframe, and we aren't obliged to monitor everything on GOLSZ. [Legal review advised] a defined appeal-response time should be set once operational capacity is confirmed.

16. Third-party services and links

GOLSZ relies on, and links to, services we don't control — including Stripe for payments, AI providers for Scout, our hosting and database providers, and websites, videos and sources that you, Scout or other users link to. Their own terms and policies apply when you use them. We aren't responsible for their content, accuracy, availability or practices, and a link isn't an endorsement.

17. GOLSZ's intellectual property

GOLSZ, the GOLSZ name, logo and wordmark, and the app's software, design and content (other than your content and third-party content) belong to GOLSZ or its licensors. As long as you follow these terms, we give you a personal, non-exclusive, non-transferable, revocable licence to use GOLSZ for its intended purpose. You may not otherwise copy, modify, distribute or use our name, logo or software without our written permission.

18. Ending your account

You can delete your account at any time from Settings, or by emailing hello@golsz.com. Deletion is permanent: your account, profile and uploaded content are removed as described in section 7 of our Privacy policy, which also explains which records we may keep and what happens to any under-18 profile your account manages. If you have, or have had, a paid plan, the app asks you to cancel billing first, because deleting the account alone does not stop Stripe's billing; if it still won't let you delete, email us and we'll delete the account for you.

We may suspend or close your account under section 15, where the law requires it, or if we stop offering GOLSZ (with reasonable notice where practical). If we close your account because you broke these terms, you aren't entitled to a refund, to the extent the law allows.

Sections that by their nature should continue after your account ends — including sections 6, 9 to 11, 13 (for content already shared), 16, and 20 to 25 — continue to apply.

19. Changes to GOLSZ

GOLSZ is under active development. We may add, change, pause or remove features, including making a feature available only on certain plans. Features labelled beta or early access may be less reliable. If we remove a feature that is a main part of a paid plan you're subscribed to, we'll tell you in advance where practical and you can cancel; if you've paid for a period you can no longer use, we'll refund the unused part. We don't guarantee that GOLSZ will be available at any particular time or without interruption.

20. Disclaimers

To the fullest extent the law allows, GOLSZ is provided "as is" and "as available". We make no warranties or guarantees — express, implied or statutory — including of merchantability, fitness for a particular purpose, accuracy, completeness, reliability, title, non-infringement, availability, security, or freedom from errors or harmful components. In particular, we don't warrant the accuracy of Scout's output or of any content provided by users or third parties, or that GOLSZ will help you achieve any result.

21. Limitation of liability

To the fullest extent the law allows:

• GOLSZ is not liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, income, opportunities (such as a trial, selection, scholarship or contract), data, goodwill or reputation, however caused, even if we were told it was possible;
• GOLSZ is not liable for loss or damage arising from: your reliance on Scout's output or any other content on GOLSZ; the conduct, content or dealings of other users or third parties; training, trials, events or other activities you choose to take part in; third-party services; or unauthorised access to your account resulting from your failure to keep your login details secure; and
• GOLSZ's total liability to you for all claims relating to GOLSZ or these terms is limited to the greater of (a) the amount you paid GOLSZ in the 12 months before the event that gave rise to the claim and (b) CA$100.

Nothing in these terms excludes or limits liability for death, or for bodily or moral injury, caused by our fault; for intentional or gross fault; for fraud; or for any other liability that the law does not allow to be excluded or limited. [Legal review advised] counsel should confirm the cap and these carve-outs for each territory GOLSZ serves, including under EU/UK consumer law for customers resident there.

22. Indemnity

To the extent the law allows, you agree to indemnify and hold harmless GOLSZ and its owners, officers, employees and contractors against third-party claims, and the related losses, damages and reasonable costs (including legal fees), arising from your content, your breach of these terms, your breach of any law or anyone else's rights, or your dealings with other users or third parties. This doesn't apply to the extent a claim was caused by our own fault. [Legal review advised] counsel should confirm how far this clause can apply to consumers, particularly in Québec.

23. Disputes and governing law

If you have a problem with GOLSZ, please contact us first at hello@golsz.com. Most issues can be resolved quickly that way, and we'll try to resolve yours within 30 days. Contacting us first is not a condition of any legal right you have.

These terms are governed by the laws of the Province of Québec and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. The courts of the judicial district of Montréal have jurisdiction over any dispute relating to GOLSZ or these terms. If you are a consumer, this doesn't take away your right to bring proceedings in the courts where you live, or the protection of the mandatory consumer law of your country, province or state of residence, where the law gives you those rights. [Legal review advised] if you are a consumer resident in the EU/EEA or the UK, mandatory consumer-protection rules of your country of residence may still apply regardless of this clause, and Québec's Consumer Protection Act restricts what a contract with a Québec consumer can waive — counsel should confirm the exact wording before this is treated as final.

24. Changes to these terms

We may update these terms — for example to reflect changes to GOLSZ's features, plans, prices or usage limits, to our safety rules, to the providers we use, or to the law.

• For a change that affects your rights or obligations, we'll notify you by email or in the app at least 30 days, and no more than 90 days, before it takes effect, showing the new wording, the previous wording and the date it takes effect.
• If you don't accept the change, you can cancel your plan or delete your account at no cost before it takes effect. If you are a consumer in Québec and the change increases your obligations or reduces ours, you can also cancel at no cost within 30 days after it takes effect.
• Corrections and clarifications that don't change anyone's rights or obligations take effect when published here, with the "last updated" date changed.

If you keep using GOLSZ after a change takes effect, the updated terms apply to you, to the extent the law allows. [Legal review advised] counsel should confirm the notice wording meets section 11.2 of Québec's Consumer Protection Act.

25. General

Entire agreement. These terms, together with our Privacy policy and anything shown to you when you buy a plan, are the whole agreement between you and GOLSZ about GOLSZ.

Severability. If any part of these terms is found invalid or unenforceable, it is limited or removed only as far as necessary, and the rest stays in force.

No waiver. If we don't enforce a right straight away, we haven't given it up.

Transfer. You may not transfer your account or your rights under these terms. We may transfer our rights and obligations to another organisation — for example in a merger, acquisition or sale of assets — and will tell you if that happens; it won't reduce your rights under these terms.

Events beyond our control. We aren't responsible for delays or failures caused by events beyond our reasonable control, such as outages of internet, hosting, payment or AI providers, natural disasters, or acts of government.

Notices. We may contact you at the email address on your account or in the app. You can contact us at hello@golsz.com.

Language. These terms are currently published in English only. [Legal review advised] Québec's Charter of the French Language requires a standard-form contract such as these terms to be given in French to people in Québec before they can agree to a version in another language. A French version should be published, and counsel should confirm the wording of a language clause, before these terms are relied on against users in Québec.

26. Contact

Questions about these terms can be sent to hello@golsz.com.